Reference

What You Agree To When You Use am7lucky

These terms set out the rules that apply to your account, your deposits, and every session you run on am7lucky. Access depends on where you are and what your state permits, so read this before you fund your wallet.

PayPal, Venmo & Play+ coveredState-eligibility rules applyAccount security your responsibilityUpdates posted here first
am7lucky What You Agree To When You Use am7lucky
TERMS SUPPORT CONTACT

Questions About These Terms

If something in these terms is unclear, or if you believe a rule has been applied incorrectly to your account, reach out through one of the channels below. We handle terms-related questions separately from general account support so you get a specific, informed response.

Live Chat Start a chat session from your account dashboard for real-time help with terms questions, account restrictions, or payment disputes.
Email Support Send a detailed message to our support address for written responses on eligibility questions, term clarifications, or withdrawal holds.
Account Help Center Our self-service help section covers common terms questions including state access rules, identity verification steps, and payment policies.
HOW WE HANDLE THIS

Data, Security & Your Account Rights

We take your account data and payment security seriously. Here is how we manage the key areas these terms touch, from how long we keep your records to how you can request changes.

Data Retention

We keep your account records, transaction history, and identity documents for as long as required by applicable state law and our internal compliance schedule.

Account Security

Your account is protected by password and, where enabled, a one-time verification code sent to your registered device each time you log in from a new location.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookies through your browser settings.

Requesting Changes

To update your registered details, correct a data error, or request account closure, contact support through live chat or email with your account ID ready.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — from eligibility to data requests.

These terms apply to anyone who opens or uses an am7lucky account. Access depends on your state — only residents of states where online play is permitted under local law are eligible.

We post updates here before they take effect. Your continued use of your account after a posted update means you accept the revised terms. We do not send individual notices for every change.

A disputed PayPal charge triggers a balance freeze on your account while we investigate. Unresolved chargebacks may result in permanent account suspension under our payment-integrity policy.

Contact support through live chat or email, confirm your identity, and request closure. Your remaining balance is returned through the same payment rail — PayPal, Venmo, or Play+ — you used last.

We retain identity documents and transaction records for as long as state law requires. After the retention period ends, data is deleted or anonymized according to our internal data schedule.

Reach out through live chat or email support and reference your account ID. Terms-related disputes are reviewed by a separate team and we respond with a specific written explanation.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.